Refund policy

No Return Policy

At JM Turquoise, we take pride in the quality of our products/services. Please read the following carefully before making your purchase:

1. All Sales Are Final

Once a purchase has been completed, it cannot be canceled, refunded, or returned for any reason.

2. No Returns or Exchanges

We do not accept returns, exchanges, or issue refunds on any products or services.

3. Product/Service Condition

Customers are responsible for reviewing all details, specifications, and requirements prior to completing their purchase.

We strongly encourage asking questions or requesting additional information before finalizing an order.

4. No exceptions

We are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Save all packaging materials and damaged goods before filing a claim.

5. Customer Acknowledgment

By completing a purchase with JM Turquoise, you agree to and accept this No Return Policy.